Warranty Coverage at Netz Truck and Tractor
At Netz Truck and Tractor, we stand by the quality and reliability of our equipment. To ensure your satisfaction and peace of mind, we offer a 14-day or 50 working hour warranty on all of our machinery. This warranty covers manufacturing defects and any functional issues not caused by improper use or handling.
Full Money-Back Guarantee
In the rare event that you’re not completely satisfied with your equipment, we provide a full refund within the warranty period. Please note, however, that refunds are only available if the equipment is returned in its original condition without damage caused by misuse, mishandling, or improper operation by the buyer.
How to Initiate a Warranty Claim
If you experience any issues with your equipment within the 14-day or 50 working hour warranty period, please contact us directly. Our team will guide you through the claim process and work to resolve the issue as swiftly as possible.
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Cases Not Covered by Warranty
While our warranty is designed to protect your investment, certain instances are not eligible for coverage. These include:
Damage from Improper Use: Any equipment damage resulting from incorrect operation, handling, or failure to follow usage guidelines.
Negligence or Lack of Maintenance: Damages arising from improper maintenance, storage in unsuitable conditions, or neglect.
Wear and Tear: Regular wear and tear from normal usage is not covered under the warranty.
Alterations or Modifications: If the equipment has been altered, modified, or tampered with in any way, the warranty will be voided.
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Welcome to Netz Truck and Tractor, your trusted online destination for quality heavy equipment. We specialize in providing a range of reliable machinery tailored to meet the demands of today’s industry professionals. Whether you’re looking for durable tractors, powerful trucks, or essential construction equipment, our selection is built to handle the toughest jobs. With a focus on exceptional customer service and high standards of quality, Netz Truck and Tractor is here to support your projects from start to finish.